Technical Support

QIT Customer Service Team provides supporting services for all QIT's products and consulting services. Please select the topics listed below to access the self-service help information or simply email your questions to Service@QITConsulting.com.

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News and Updates

QIT Aviation Safety Audit Manager Special Edition is official released (Mar. 28th, 2008)

 - IEP module only

 - Optional LOSA module

QIT Corrective Action Management System Desktop Edition 3.85.2 is official released (Feb. 20th, 2008)

 - Enhanced reports and supplier management sections

 - Enhanced security and reliability

QIT Corrective Action Management System Web Multi-language Edition is official released (Feb. 8th, 2008)

 - Provides user-interface in 4 languages (English, Chinese, Spanish and French)

 - Comply with FDA's Part 11 requirements

 - Enhanced security and reliability

QIT Supplier Quality Management System Web Edition is official released (April 1st, 2007)

 - Store inspection standard in a web database for world-wide accessing

 - Automatically generated inspection plan based on preset AQL level

 - Retain inspection results and make smart suggestions on lot disposition

QIT Complaints Management System is now ready for final beta testing (Dec. 1st, 2006)

 - Manage external customer complaints from service calls, faxes and emails

 - Manage internal improvement suggestions and concerns to establish a 360 degree feedback loop

 - Fully integrated with QIT Corrective Action Management System Web Premier version

 Successfully conducted a three-day training section for Belkin Corporation (Nov. 6, 2006)

  - Training was focused on basic knowledge of a corrective action management system and using QIT's Corrective Action System Premier Version

 - More than 80 trainees from US, UK, China Mainland, Taiwan and Hong Kong participated the training

Service updates for QIT Corrective Action and Preventive Action Web Edition (July 3, 2006)

  - Premier Version - New auto-warning function to automatically send out warning message for coming due items

  - Advanced Version - Color coded CAR status

  - Basic Version - New Review and Verification function to help user quickly locate the CARs that need attentions

New Release - CAPA System and Root Cause Analysis (June 8, 2006)

 As described in QS9000: “The supplier shall establish and maintain documented procedures for implementing corrective and preventive action…” Root cause analysis is a process to establish and test the hypothesis  ...

New Releases - QIT Corrective Action and Preventive Action Web Family (May 20, 2006)

  - Premier Version

  - Advanced Version

  - Basic Version

New Release - QIT Corrective Action Management System V3.81 (April 10, 2006)

  - Enhanced email function and data output

  -  Online Program Tutorial