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Corrective Action, Complaints Management and Supplier Quality Software

Corrective Action | Quality Assurance | Complaints Management | Supplier Quality Management | Project Management | Audit Management Key Benefits:

Web-based Quality Assurance System

  • A quality system for Manufacturing, Automotive, OEM/ODM, Food and Drug, and Service industries

  • Creating CAR, SAR or SCAR and tracking the progress in real-time. 8D problem solving process

  • Built-in 4W1H and 5-Why root cause analysis

  • Sharing and monitoring improvement activities

  • Collaborating suppliers, departments, and divisions in global scale

  • CAPA, SCAR, Customer Complaints, Nonconformance, Project Management, Audit Management and Reject/Deviation modules are available

Improve Productivity and Reduce Cost

  • Improving productivity by 78%, and reducing operating cost by 18% in the first year and 64% thereafter (comparing to a manual system. Details please refer to ROI Analysis)

  • Discovering millions dollars cost saving opportunities

  • No increase in system administrative staff

Customizable and Easy to Implement

  • Complying with ISO9000/QS9000, ISO/TS 16949, ISO14000, and 21 CFR Part 11

  • Providing a clear and neat picture of your quality system to ISO auditors

  • Closing the loop of the quality improvement cycle

  • Hosting on your own server or on QIT's secured server (SaaS)

  • We will work with each new client to customize forms and reports

Corrective Action | Quality Assurance | Complaints Management | Supplier Quality Management | Project Management | Audit Management Features at a Glance:

 

  • Business process driven, intuitive and easy to learn

  • Highly configurable and can be customized to meet the needs of any organization in any industry

  • Can be easily tailored to fit customer's particular needs

  • No additional software purchase and installation required

  • Flexible Licensing package available

  • Applicable industries:

       - ISO9000 registered companies

       - Automotive

       - Manufacturing

       - OEM Supplier

       - Medical Device

       - Government Service

       - Direct Marketing

       - Transportation

       - Hospital/Clinic

  • Managing ALL types of CAR and track progress online

  • Independent supplier SCAR tracking and reporting

  • Action effectiveness review and verification

  • 4W1H and 5-why root cause analysis form

  • In-depth CAR/SCAR Status Report, Department Performance Report, and Quality Cost Reports and trending

  • Supplier Performance Reports

  • Exporting reports to Excel

  • Email alert for coming due and/or overdue items

  • Managing attachments

Testimonials

“I don’t believe the Cost of Quality and RPN [Risk and Priority Number] appeared on it before, unless I’m mistaken. I’m very pleased with the reporting features of the program.”

 Gary